Privacy Policy

Last Updated: Jan. 2025

Introduction

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Definitions

For the purposes of this Privacy Policy:

  • Account: means a unique account created for You to access our Service or parts of our Service.

  • Affiliate: means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.

  • Application: refers to WYSEOS, the software program provided by the Company.

  • Business: for the purpose of the Consumer Privacy, refers to the Company as the legal entity that collects Consumers' personal information and determines the purposes and means of the processing of Consumers' personal information, or on behalf of which such information is collected and that alone, or jointly with others, determines the purposes and means of the processing of consumers' personal information, that does business in the State of California.

  • Company: (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to WYSEOS Inc. For the purpose of the GDPR, the Company is the Data Controller.

  • Consumer: for the purpose of the Consumer Privacy, means a natural person who is a California resident. A resident, as defined in the law, includes:

    1. Every individual who is in the USA for other than a temporary or transitory purpose
    2. Every individual who is domiciled in the USA who is outside the USA for a temporary or transitory purpose

  • Cookies: are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.

  • Country: refers to: Singapore

  • Data Controller: for the purposes of the GDPR, refers to the Company as the legal person which alone or jointly with others determines the purposes and means of the processing of Personal Data.

  • Device: means any device that can access the Service such as a computer, a cellphone or a digital tablet.

  • Do Not Track (DNT): is a concept that has been promoted by US regulatory authorities, in particular the U.S. Federal Trade Commission (FTC), for the Internet industry to develop and implement a mechanism for allowing internet users to control the tracking of their online activities across websites.

  • Personal Data: is any information that relates to an identified or identifiable individual. For the purposes of GDPR, Personal Data means any information relating to You such as a name, an identification number, location data, online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity. For the purposes of the CCPA, Personal Data means any information that identifies, relates to, describes or is capable of being associated with, or could reasonably be linked, directly or indirectly, with You.

  • Sale: for the purpose of the Consumer Privacy, means selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a Consumer's personal information to another business or a third party for monetary or other valuable consideration.

  • Service: refers to the Application or the Website or both.

  • Service Provider: means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used. For the purpose of the GDPR, Service Providers are considered Data Processors.

  • Third-party Social Media Service: refers to any website or any social network website through which a User can log in or create an account to use the Service.

  • Usage Data: refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

  • Website: refers to WYSEOS, accessible from WYSEOS.COM

  • You: means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable. Under GDPR, You can be referred to as the Data Subject or as the User as you are the individual using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Email address
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Usage Data

Usage Data

Usage Data is collected automatically when using the Service. Usage Data may include information such as:

  • Your Device's Internet Protocol address (e.g. IP address)
  • Browser type and version
  • Pages of our Service that You visit
  • Time and date of Your visit
  • Time spent on those pages
  • Unique device identifiers and other diagnostic data

When You access the Service by or through a mobile device, We may collect certain information automatically, including:

  • Type of mobile device
  • Mobile device unique ID
  • IP address of Your mobile device
  • Mobile operating system
  • Type of mobile Internet browser
  • Unique device identifiers
  • Other diagnostic data

We may also collect information that Your browser sends whenever You visit or use our Service or when You access the Service by or through a mobile device.

Information from Third-Party Social Media Services

The Company allows You to create an account and log in to use the Service through the following Third-party Social Media Services:

  • Google

If You decide to register through or otherwise grant us access to a Third-Party Social Media Service, We may collect Personal data that is already associated with Your Third-Party Social Media Service's account, such as:

  • Your name
  • Your email address
  • Your activities
  • Your contact list associated with that account

You may also have the option of sharing additional information with the Company through Your Third-Party Social Media Service's account. If You choose to provide such information and Personal Data, during registration or otherwise, You are giving the Company permission to use, share, and store it in a manner consistent with this Privacy Policy.

Information Collected while Using the Application

While using Our Application, in order to provide features of Our Application, We may collect, with Your prior permission:

  • Information from your contacts
  • Information from your calendar
  • Information from your email

We use this information to provide features of Our Service, to improve and customize Our Service. The information may be uploaded to the Company's servers and/or a Service Provider's server or it may be simply stored on Your device.

You can enable or disable access to this information at any time, through Your Device settings.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

Cookies Types

  • Cookies or Browser Cookies: A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service.

  • Web Beacons: Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company to count users who have visited those pages or opened an email and for other related website statistics.

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.

Cookie Categories

  1. Necessary / Essential Cookies

    • Type: Session Cookies
    • Administered by: Us
    • Purpose: Essential to provide You with services available through the Website and to enable You to use some of its features.

  2. Cookies Policy / Notice Acceptance Cookies

    • Type: Persistent Cookies
    • Administered by: Us
    • Purpose: Identify if users have accepted the use of cookies on the Website.

  3. Functionality Cookies

    • Type: Persistent Cookies
    • Administered by: Us
    • Purpose: Allow us to remember choices You make when You use the Website.

  4. Tracking and Performance Cookies

    • Type: Persistent Cookies
    • Administered by: Third-Parties
    • Purpose: Used to track information about traffic to the Website and how users use the Website.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  1. To provide and maintain our Service, including to monitor the usage of our Service.

  2. To manage Your Account: to manage Your registration as a user of the Service.

  3. For the performance of a contract: the development, compliance and undertaking of the purchase contract.

  4. To contact You: By email, telephone calls, SMS, or other equivalent forms of electronic communication.

  5. To provide You with news, special offers and general information about other goods, services and events.

  6. To manage Your requests: To attend and manage Your requests to Us.

  7. For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets.

  8. For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to:

  • Comply with our legal obligations
  • Resolve disputes
  • Enforce our legal agreements and policies

The Company will also retain Usage Data for internal analysis purposes.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

Delete Your Personal Data

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You. Our Service may give You the ability to delete certain information about You from within the Service.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities.

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing
  • Protect the personal safety of Users or the public
  • Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure.

Detailed Information on the Processing of Your Personal Data

Analytics

We may use third-party Service providers to monitor and analyze the use of our Service.

Google Analytics

  • Google Analytics is a web analytics service that tracks and reports website traffic
  • You can opt-out of having your activity available to Google Analytics by installing the Google Analytics opt-out browser add-on
  • For more information on Google's privacy practices, visit: https://policies.google.com/privacy

Email Marketing

We may use Your Personal Data to contact You with newsletters, marketing or promotional materials. You may opt-out of receiving any, or all, of these communications from Us by following the unsubscribe link.

Mailgun

  • Their Privacy Policy can be viewed at mailgun.com/legal/privacy-policy/

Payments

We may provide paid products and/or services within the Service. We use third-party services for payment processing (e.g. payment processors).

Stripe

  • Their Privacy Policy can be viewed at stripe.com/us/privacy

Google API

Our use and transfer of information received from Google APIs adheres to Google API Services User Data Policy, including the Limited Use requirements.

Third-party AI providers

Such as OpenAI, that we use to help support our AI-powered assistant. We require these providers to use your information only for the purpose of facilitating our AI-powered tool.

GDPR Privacy

Legal Basis for Processing Personal Data under GDPR

We may process Personal Data under the following conditions:

  • Consent
  • Performance of a contract
  • Legal obligations
  • Vital interests
  • Public interests
  • Legitimate interests

Your Rights under the GDPR

You have the right to:

  • Request access to Your Personal Data
  • Request correction of Your Personal Data
  • Object to processing of Your Personal Data
  • Request erasure of Your Personal Data
  • Request transfer of Your Personal Data
  • Withdraw Your consent

CCPA Privacy

Categories of Personal Information Collected

We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked with a particular Consumer or Device. The following categories of personal information may have been collected within the last twelve (12) months:

Category A: Identifiers

  • Examples: Name, alias, postal address, unique personal identifier, online identifier, IP address, email address, account name
  • Collected: Yes

Category B: Personal information (California Customer Records statute)

  • Examples: Name, signature, address, telephone number, bank account number, credit card number, debit card number
  • Collected: Yes

Category C: Protected classification characteristics

  • Examples: Age, race, color, ancestry, national origin, citizenship, religion, marital status, medical condition
  • Collected: No

Category D: Commercial information

  • Examples: Records of products or services purchased or considered
  • Collected: Yes

Category E: Biometric information

  • Examples: Genetic, physiological, behavioral, and biological characteristics
  • Collected: No

Category F: Internet or network activity

  • Examples: Browsing history, search history, interaction with website
  • Collected: Yes

Category G: Geolocation data

  • Examples: Physical location
  • Collected: No

Category H: Sensory data

  • Examples: Audio, electronic, visual, thermal, olfactory information
  • Collected: No

Category I: Professional or employment information

  • Examples: Current or past job history
  • Collected: No

Category J: Non-public education information

  • Examples: Education records, student information
  • Collected: No

Category K: Inferences from other personal information

  • Examples: Profile reflecting preferences, characteristics, trends
  • Collected: No

Your Rights under CCPA

Under CCPA, California residents have specific rights:

  1. The right to notice

    • You have the right to be notified about Personal Data collection and purposes

  2. The right to request

    • You can request disclosure of:
      • Categories of Personal Data collected
      • Sources of Personal Data
      • Business purpose for collecting
      • Categories of third parties shared with
      • Specific pieces of Personal Data collected

  3. The right to delete Personal Data

    • Subject to certain exceptions

  4. The right to opt-out of Personal Data sales

  5. The right not to be discriminated against

    • For exercising your CCPA rights

Exercising Your CCPA Rights

To exercise your rights under CCPA:

  • Email: info@wyseos.com
  • Only you or an authorized representative may make a request
  • We may need to verify your identity
  • We will respond within 45 days

Children's Privacy

  • Our Service does not address anyone under 13
  • We do not knowingly collect personal information from children under 13
  • Parents or guardians should contact us if aware of child's Personal Data collection
  • We will remove such information from our servers

Links to Other Websites

  • Our Service may contain links to other websites
  • We have no control over third-party sites
  • We recommend reviewing their Privacy Policy

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time:

  • We will notify you of any changes
  • We will post the new Privacy Policy on this page
  • We will update the "Last updated" date
  • You should review this Privacy Policy periodically

Contact Us

If you have any questions about this Privacy Policy, you can contact us: